Privacy Policy

At The Market Spot, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

1. Personal Information We Collect

When you visit our website, contact us, or place an order, we may collect information such as:

• Full name

• Phone number

• Shipping and billing address

• Email address, if provided

• Order details and purchase history

• IP address, browser type, device information, and other technical information

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Contact you regarding your order

• Confirm COD orders

• Provide customer support

• Improve our website, products, and services

• Prevent fraud, misuse, or unauthorized activity

• Maintain and improve the security of our website

3. Marketing & Advertising

With your permission where required, we may use certain information and tracking technologies to help us:

• Improve our advertising campaigns

• Understand how visitors interact with our website

• Show relevant advertisements on platforms such as Facebook and Instagram

• Measure the performance of our marketing campaigns

You may opt out of marketing communications at any time by following the unsubscribe instructions provided in the communication.

4. Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

• Courier and delivery partners

• Payment service providers

• Website, analytics, and technology providers

• Advertising and marketing service providers

• Legal or regulatory authorities when required by law

These parties may only receive information necessary to provide their services or fulfill legal requirements.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve your browsing experience

• Remember certain preferences

• Understand website traffic and usage

• Improve website performance

• Measure and improve advertising campaigns

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Process and fulfill orders

• Provide customer support

• Maintain business and transaction records

• Comply with applicable legal requirements

• Resolve disputes and prevent fraud

8. Your Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Opt out of marketing communications

To make a privacy-related request, please contact The Market Spot through the contact details provided on our website.

9. Third-Party Services

Our website may use third-party services, such as payment services, courier services, analytics tools, advertising platforms, and other technology providers.

These third-party services may process information according to their own privacy policies and terms.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or legal requirements.

Any updated version will be posted on this page with the revised policy.

11. Consent

By using our website or providing your information to us, you acknowledge this Privacy Policy and consent to the collection and use of your information as described above, where consent is required by applicable law.

The Market Spot